At Jenpha, customer satisfaction is our top priority. That’s why everything we do is focused on providing excellent customer service and delivering low prices.
The information you share with Jenpha allows us to provide the products and services you need and want while giving you the very best shopping experience.
If you have any questions about Jenpha’s Legal Policy, copyright information, trademark information, or other legal topics, we’d like to hear from you. Get started by choosing a topic from the list below.
Accounts and password
Before purchasing a product or buying an item for the first time through Jenpha, you may be required to open an account, including setting up a Jenpha ID and password.
You are entirely responsible for maintaining the confidentiality of the information associated with your account, including your password, and for any and all activity that occurs under your account. You may be held liable for losses incurred by Jenpha or any other user or visitor to our webpage due to someone else using your ID, password, or account as a result of your failure to keep your account information secure and confidential.
Notify Jenpha immediately of any unauthorized use of your account or password, or any other breach of security.
You may not use anyone else’s Jenpha ID, password, or account at any time without proper permission or consent from the account holder. Jenpha cannot and will not be liable for any loss or damage resulting from your failure to comply with these obligations.
At Jenpha, we work hard to help ensure the security of your account. Here are a few things that you can do to keep your information safe:
- Create a user-ID that is different from your email address and does not reveal your name.
- Create a unique password that is easy for you to remember and type, difficult to guess, and uses a combination of letters, numbers, and symbols.
- If possible, change your password every 30 to 60 days.
- Never reveal your Jenpha or online payment passwords to anybody.
- Never store passwords on your portable device.
- De-select the “Keep Me Logged In” option when using a public computer or when you are not actively using a site.
- Be aware of who is around you and may be watching what you are doing online.
Access and Update
You can access or update your personal information, including contact or account information, in the following ways:
If you have created an account on one of our websites or mobile services, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
Security / Safeguard
Jenpha’s Privacy policy applies to the use of this website. Additionally, by using our website, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information that you send to Jenpha may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
“Secure the router for your wireless network with a password. If you don’t secure your router, strangers could access your network and access your personal or financial information.”
How Do We Secure Your Personal Information?
We recognize the importance of maintaining the security of our customers’ personal information. We have a team of associates who are responsible for helping to protect the security of your information through administrative, and technical safeguards.
Your personal data belongs to you, not others.
Whether you’re opening an account with details or questioning us about something you can do it knowing that Jenpha doesn’t gather your personal information to sell to advertisers or other organizations.
We use your personal information to provide you with products and services. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.
How Will I Know if This Policy Changes?
Please check our Privacy & Security periodically for changes. We will provide additional notice of significant updates. We will post the date that was last updated at the top of the Privacy & Security.
Please keep in mind that on January 28, 2018, we added terms to our Privacy & Security Policy related to the sharing of information between Jenpha and our co-branded partners.